Customer Service | The Norfolk State University Bookstore
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Customer Service

Location and Telephone Numbers

Norfolk State University Bookstore

Your store manager isKandice Large

Student Center
700 Park Avenue
Norfolk, VA 23504-8062
(757) 823-2037

STORE HOURS

Mon CLOSED
Tue CLOSED
Wed CLOSED
Thu CLOSED
Fri CLOSED
Sat CLOSED
Sun CLOSED

Hello, Spartans!

Some Important Notes:

Per company directives regarding COVID-19, the Norfolk State Bookstore will be closed from March 24, 2020 through at least April 5th, 2020. We will be updating our bookstore instagram, @nsubookstore, with any further information regarding our tentative re-open on April 6th, 2020.

Spring Rentals are due on or before May 1, 2020.

To Return Rentals once you have left campus:

1. Go to norfolkstate.bncollege.com
2. From the "Textbooks" drop down menu, click on "Textbook Rentals"
3. Scroll down, look for "Rental Return" on the right hand side and click the link.
4. Enter in your Order ID # and your email address.
5. If you placed your order online, your order ID# can be found in your emails from the bookstore (it should be 9 digits long).
6. If you rented your textbooks in store, you can email us at TM505@bncollege.com with your first & last name, phone number, and the name of the book that you are trying to return and we will be able to identify your Order ID# and send it to you.

If you would like a visual demonstration of how to do the above, please visit our instagram, @nsubookstore.

Contact Form

Send a message to your bookstore team. (all fields required)

A SMARTER WAY TO BUY TEXTBOOKS

THE RIGHT EDITION, GUARANTEED.

We work closely with your professors to ensure we only sell the editions they use in the classroom, saving you time and stress about finding it yourself.

DROP A COURSE?
NO PROBLEM.

Don't stick with a class just because you bought the books. Return them during the add/drop period of the semester for a full refund.

TRUSTED ADVICE ON TEXTBOOKS.

On the fence about buying books for a class? We let you know what's required on Day 1 and when to wait to purchase. Service you won't find anywhere else.